We offer secure, convenient payment options for US and Canadian customers:
- Accepted Methods: Credit/debit cards (Visa) — available options are displayed at checkout.
- Currency: Orders shipped to US addresses are charged in US Dollars (USD); orders shipped to Canadian addresses are charged in Canadian Dollars (CAD). If your payment method uses a different currency, your bank may convert the charge and apply a foreign transaction fee. These fees are determined by your bank, not Ellecura.
- Security: All payments are processed via PCI DSS-compliant systems—this ensures your payment information is encrypted and protected from fraud.
- Billing: Charges may appear on your statement under “” or our payment processor’s name (e.g., “Stripe Payments”). If you have questions about a charge, contact our care team with your order number.
- Taxes: Sales tax is applied based on your shipping address (US state or Canadian province/territory) in compliance with local tax laws. For Canadian orders, provincial sales tax (PST) or harmonized sales tax (HST) is added at checkout.
